Privacy Policy

1. Information we collect

We may collect contact and identity information such as your name, business email address, telephone number, practice name and job title.

When you request a consultation, we may collect provider and location counts, accounting software, the type of financial support requested, scheduling preferences and information you choose to include in consultation notes. Our website and service providers may also collect IP address, browser and device information, referring pages, pages viewed and basic diagnostic information.

2. How we collect information

• Directly from you when you contact us, schedule a consultation or provide information to us.
• Automatically through ordinary website-hosting, security and diagnostic technologies.
• From service providers that support our website, communications and scheduling.

3. How we use information

• Respond to inquiries and schedule or provide consultations.
• Evaluate the services your organization may need.
• Communicate about appointments, requested services and our business relationship.
• Operate, maintain, secure and improve the website.
• Detect fraud, abuse, security incidents or technical problems.
• Comply with legal obligations and establish, exercise or defend legal claims.

4. How we disclose information

We may disclose personal information to service providers that help us operate our business, including Webflow for website hosting and Microsoft Bookings and Microsoft Teams for consultation scheduling and meetings. These providers process information under their applicable terms and privacy commitments.

We may also disclose information when required by law, to protect rights or safety, in connection with a business transaction, or with your direction or consent.

We do not sell personal information or share it for cross-context behavioral advertising. If our practices change, we will update this policy and provide legally required choices before the change applies.

5. Cookies and browser signals

Our website and service providers may use essential cookies or similar technologies for site operation, security, scheduling and diagnostics. We do not currently use website information for cross-context behavioral advertising.

Because there is no universally accepted standard for browser “Do Not Track” signals, the website may not respond to those signals. Where legally required, we honor applicable opt-out preference signals, including Global Privacy Control, for processing to which the signal legally applies.

6. Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing requested services, maintaining business and tax records, resolving disputes, enforcing agreements and meeting legal obligations. Retention periods vary according to the information and the reason it was collected.

7. Security

We use reasonable administrative, technical and organizational safeguards designed to protect personal information. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security.

8. California privacy rights

Depending on applicable law and our relationship with you, California residents may have rights to request access to or disclosure of personal information, deletion, correction, information about collection and disclosure practices, and freedom from discriminatory treatment for exercising privacy rights. California law may also provide rights to opt out of sale or sharing and to limit certain uses of sensitive personal information. QonsultFirm does not sell or share personal information as those terms are defined by the California Consumer Privacy Act.

You may submit a privacy request using the contact methods below. We may need to verify your identity. An authorized agent may submit a request where permitted by law, subject to appropriate verification. Some information may be exempt from a request or retained where permitted or required by law.

If QonsultFirm is not subject to a particular California Consumer Privacy Act requirement, we will still consider reasonable privacy requests consistent with applicable law and our operational obligations.

9. Visitors outside the United States

QonsultFirm operates in the United States. If you access the website from another country, your information may be processed in the United States, where privacy laws may differ. Where applicable law grants additional rights, you may contact us to request access, correction, deletion, restriction, objection or portability. We will evaluate the request under the law that applies to the circumstances.

10. Children’s privacy

The website and our professional services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child provided personal information to us, please contact us so we can review and address it.

11. Third-party services and links

The website may contain links to third-party websites or embedded services. Their privacy practices are governed by their own policies. Review those policies before providing personal information.

12. Changes to this policy

We may update this Privacy Policy to reflect changes in our practices, services or legal obligations. We will post the revised policy with a new “Last updated” date and provide additional notice when required by law.

13. Contact us